Yeah, the last e-mail I sent, that i got a reply to it took 3 days to get back to me. I should have just included my info in that e-mail. Oh well, I got one reply, maybe I can get another...Same applies.
Sent an e-mail a day if you have to until it gets done. Joe has always taken care of us around here, but he seems to be one of the only ones there that gets things done. Needless to say he stays pretty busy...