It looks like it's been a while since anyone posted here so... I sent in my 590A1 for a re-build in April (serial no. xxxx454). According to UPS tracking Cody signed for it on April 22nd. Before I sent it Cody quoted a turn around time of around 3 weeks, which I thought was wildly optimistic. I emailed him for an update earlier this week, but haven't gotten a response. I'll try calling VCS next week if I don't hear anything before then. Since one of their crew is a member here I thought I'd post something to see if it helps get a response.