Why does Mossberg get no respect?

Discussion in 'Mossberg Patriot Bolt Action' started by Shawn.54, Nov 21, 2016.

  1. John A.

    John A. I'm "THAT" guy Staff Member Global Moderator Forum Moderator

    Messages:
    10,702
    I have strong opinions about certain companies. Some positive. Some negative. But all deserved from my experience.

    I had a Rem 7400 in 30-06. Pretty good gun really. But carry it through the woods with sweaty hands and look in the safe a week later, and you'll see a brown rusty receiver where your handprint was.

    That's not bashing, but it happened to me.

    Bill Ruger helped the klintons push the assault weapon ban through because he didn't favor mere civilians owning magazines with more than 10 round capacity. And is exactly why Ruger Mini 14 mags costed as much as they did. He's dead now, and the company has tried to right some of the "wrongs" of the old man, but gun guys don't forget when you screw them.

    A lot of people bash Hesse to no end. Some deserved, and I believe much not. Truth is, I bought one of their (Vulcan) MP5 versions and you'd think the world came to a full sudden stop. I had an intermittent feeding issue, sent the gun back under warranty, they fixed it and returned it the same day. But to hear a lot of the HK fanboys talk, I was scum of the earth for buying it.

    Hi point replaced a rusty pistol after it sat underwater for close to a week during hurricane Katrina. Covered it all under warranty.

    The only Mossberg that I own is a 500-A. Safety doesn't work because the tab is broken off. I contacted customer service, they wanted me to spend a fortune mailing the entire gun to them on my dime, when reality was all I really needed to mail was the trigger group that would've costed maybe $10 fully insured. Needless to say, the gun is still walking around without a working safety because I'm not going to spend $40 on round trip shipping for a $3 part.

    Owned a Taurus pt 9mm handgun that had light strikes routinely. Hadn't owned it a week. called their customer service and provided them the serial number, and they said it was no longer under warranty due to the age of it. Forget that the paperwork in the box said it had a limited lifetime warranty because springs were considered a wear part and were not covered under their warranty.

    Bought a Bushnell holosight. It was about a $225 optic. Bushnell marketed the holosight, though they were made my Eotech. Started draining the batteries even when turned off. Called Bushnell and they said they no longer sold or serviced them. It was 4 days out of warranty. It collects dust in a box now.

    Bought a pair of tasco trail cameras. Had it about 4 months and it started taking out of focus photos suddenly. Called tasco, got a return authorization number and had a brand new trail camera of the next higher grade model in the mountains two weeks later.

    Customer service can make or break a company. Above are just some of my positive and negative experiences with some of them.
    MikeD and CaddmannQ like this.
  2. MikeD

    MikeD I'm Your Huckleberry Staff Member Global Moderator Forum Moderator "Philanthropist"

    Messages:
    10,575
    I find it ironic that many guns that get ba=shed the most on many forums have the best warranties and customer service. High Point handguns are probably the best example of this. The few people I know that have owned then and had to have work done says their CS is excellent.

    I had a Kel-Tek pistol that needed a part and I had it to my door in 2 days.

    I bought a used TC contender and after a couple trips to the range the scope broke. TC (which by then had been was now S&W) no longer made them so they told me to pick another scope from their collection and they would send it to me. I ended up with a nice rifle scope.

    I bought a Rem 11-87 that had a part break in the trigger group the first time I used it and left me without a gun on a hunting trip. I took it to the closest certified repair center and they fixed it right up. Actually it took a week or two but that was due to backlog at the gunsmith, not due to holdup with Remington. The repair center was Williams Gun Sight and it was fall going into deer season which is their busiest time of the year for tune ups and scope mounts, etc.

    I have said time and time again, anything can and will break at some point, ow the company handles it says a lot. I will often buy a "inferior" or less expensive product if I know the warranty is better.

    From what I can tell OFM CS has been spotty, but from my observation they will end up making it right, unfortunately you have to keep on them sometimes. I have yet to require service on my Mossbergs.
  3. hank8492

    hank8492 Copper BB

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    5
    Just bought 2 new Patriots from Sportsmanguide....one is a 7mm Mag and the other a 300 win Mag....no elk or bear where i'm from but bought them as I always wanted those two calibers....in the process of installing Witt muzzle-breaks on them...I know I'll need the breaks...
  4. Tim433

    Tim433 .410

    Messages:
    33
    I think it's just a matter of brand preference. When you think Mossberg, you don't immediately think rifle like you do when you think of Savage or T/C.
    I think, if Mossberg sticks with the Patriot, as they should, this thing is awesome, they can build it up to stand toe to toe with any other sub $500 rifle on the market in the consumers eye.
    WVstraw likes this.
  5. Daryll

    Daryll .223 Supporter

    Messages:
    128
    Its not only in the US....

    On a UK forum someone asked for suggestions for a mid range .223 rifles for target shooting and I suggested a MVP LR

    One of the responses was:
    "If it's anything like the quality of the Mossberg sporting rifles that I've seen save your money and buy something better. It certainly won't be hard to find something better than the Mossberg."

    A couple of people did defend them as "agricultural... but does shoot surprisingly well.."
  6. phinfan

    phinfan .22LR

    Messages:
    24
    I have a Patriot in 22-250. I also have an old 42M (b) and a 46M (b).
    When I bought my Patriot I figured it would be the same quality as my pair of old .22's. I was a little disappointed. Mainly in the fitment of the bolt. There is a lot of play when the bolt is opened and slid back. On my old 42 and 46, this isn't the case. Those actions are tight, no play at all. And those two rifles were built in the 1940s.
    Now having said that, I am completely satisfied with my Patriot. She has to be the best Coyote rifle I have ever owned. I have a friend who has a model 700 that he let me shoot, and I wanted one. However, I wasn't going to pay a thousand dollars to shoot coyotes. And the only wooden stock available was a laminate. No thanks.
    So now, when we hunt he brings his 700 and I bring my Patriot. And I get just as many as he does.
  7. bws

    bws .22LR

    Messages:
    22
    I'm way late to this party but I feel compelled to add my 2 cents. I'm ordering a patriot .308 solely based on the experiences I've had with the shotgun line, but I have to be bluntly honest, I debated long and hard because of the experience I had with a 715T/Plinkster I owned. To say that I was stunned and appalled by the 715's qc is an understatement, as I almost shipped it back to Mossberg in pieces. Given that I don't have money to burn, I took it down to my local gun store and sold it for about 60% less than what I paid for it. Between the magazine problems, the shoddy design, horrific qc and flat out rip off on the cost of OEM accessories, I almost passed up on the patriot. I sincerely hope this rifle restores my faith in Mossberg, because this is the last time I'm going to take a chance.
    Tim433 likes this.
  8. Tim433

    Tim433 .410

    Messages:
    33
    I have the Patriot in 308 and feel that it was worth every cent I paid for it. I opted for the a stick stock to keep weight down and for durability, it's already been dropped and acquired some large scratches on the butt stock walking through the woods last season. As for function, I have zero complaints thus far.
  9. CaddmannQ

    CaddmannQ .308 Supporter

    Messages:
    4,597
    I'm a lucky guy because I retired with enough money that I can afford to buy whatever gun I like as long as it's not some historical English fowling-piece worth a Fortune. ;)

    In my experience (which is admittedly not so extensive as many of the members here) Mossberg is far from the only culprit in this game. Nearly every gun that I bought or looked at to buy in the past two years has something that I don't like about it. There was rust inside the action, the stock was weak, the feed ramp wasn't smooth, a crooked feed ramp, a rusty mag tube, a Cheapo sticky plastic follower, inaccurate sights, dry actions. loose bedding, molding flash on the plastic which interferes with the magazine release, improperly machined main pin, and more that I probably can't remember right now.

    But only a couple of those guns were Mossberg's. There are three Savages, an Uberti, a Ruger, an AR-15, two Henry's, an American Tactical, a Kahr, a Winchester, a Stoeger and a Remington. I did not buy the Stoeger Winchester or Remington. But all the rest I own and each one had some defect from the factory.

    As a retired manufacturing engineer I am reasonably qualified to fix most of that stuff myself, and I have.

    But of all the ones that I have purchased recently the only ones that appeared and function flawlessly were a used Ruger Mark 3 .22, a new Springfield XDS 9, and a used M&P Shield .380.

    So my feeling is that almost no matter what brand of gun you picked you are going to take a chance, because the quality of manufacturing has gone in the toilet all across the nation, as a result of depression and dissatisfaction among the working classes, and a huge amount of pressure from the "financial" classes above to produce.

    I can't believe that even the mighty Kimber has been putting out some faulty Firearms lately. I've always wanted to own one and revered them as practically the epitome of accessible weapons. But no more.

    Unless I find something that I absolutely can't live without, my intention is to quit buying new modern guns and to concentrate on buying used high-quality guns for my collection.
    Last edited: Jul 5, 2017

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