People can say what they want about hi-point.
It's true. They're ugly.
Everyone knows they wussed out and only offer 10 round mags.
With that said, they impressed me with their customer service.
I'm sure all of you remember when Katrina hit Louisiana.
I have a friend who is a Deputy Sheriff in one of the parish there.
His house was half submerged for almost a week.
When he was able to get into his house, his safe had leaked at some point and a lot of the guns toward the bottom were under water.
Salt water, waste water, who knows what else.
Long story short, the hi-point was a rusty nasty mess.
One email to hi-point explaining what had happened, and he was told to send it to them.
2 weeks later, he gets it back. It was the same receiver (plastic) but every single metal part of the gun was replaced with a brand new part.
Springs, barrel, slide, magazine, the whole 9 yards.
Didn't charge him a single penny.
That earned my respect right there.
As for smith and Wesson, they were not near as helpful or accommodating (and that is putting it mildly).