Mossberg customer service

Just a PSA here..as it unfolds. Bought a Mossberg MVP Patrol(556/223) online(that's another thread all together). Surprised that it was offered with a freebie scope..bought it. Since I was interested in using only the iron sights, took the scope off. And first time I shot it(accurate, BTW), I noticed the front and back sights aren't mounted on the centerline of the barrel..instead of '12 o'clock', about 12:10..Obvious to me and my 2 adult sons who looked at it. So...the GIGANTIC box with rifle back to Mossberg(MO place wasn't interested..what a surprise)..So...I'll let y'all know how it goes.

I’ve always had good experiences with Mossberg service. It may take awhile but it comes back fixed. Good luck!

Just heard from Mossberg(7 weeks in) and they are replacing the barrel..good news..

Update-Got it yesterday..and the sights are straight-Hooray...Only oddball thing..shipped FedEx..Sig and ID required...BUT driver just left it against wall on front stoop. I had status updates via text so I knew it was there BUT....

Now all you need is ammo!

Glad Mossberg took care of you. The FedEx delivery leaves a lot to be desired.

We have a FedEx Home driver that has been leaving packages in the bushes. There is no dog and a decent size overhang next to the door he can leave it at. I catch him one day and I'm like "WTF!?!" Barely understood what I was saying...

Actually have plenty..I'm lucky enough to have a son who trundles around various places regularly(Cabela's, Murdocs, Sportsman's Warehouse, Bass Pro, Jax) and haven't really had any problem..9mm, 38Spec, 223, 22LR, even found some .380....Not a lot and not everything at every place but it 'seems' to be loosening up some.

@Bobster and @usnret
Call or write FedEx. They want to know what is going on with their service to us.

(800) 463-3339 <-- Customer Support
Contact Us | FedEx Office <-- LINK

I'd like to know how they respond.

During the Covid-era follies, I get a LOT delivered..very safe neighborhood BUT..not sure I want to piss off the driver..and I'll be getting my packages on the roof, if I get them at all.