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Mossberg customer service

Discussion in 'Mossberg Owners Site Support' started by usnret, Dec 11, 2020.

  1. usnret

    usnret .22LR

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    Just a PSA here..as it unfolds. Bought a Mossberg MVP Patrol(556/223) online(that's another thread all together). Surprised that it was offered with a freebie scope..bought it. Since I was interested in using only the iron sights, took the scope off. And first time I shot it(accurate, BTW), I noticed the front and back sights aren't mounted on the centerline of the barrel..instead of '12 o'clock', about 12:10..Obvious to me and my 2 adult sons who looked at it. So...the GIGANTIC box with rifle back to Mossberg(MO place wasn't interested..what a surprise)..So...I'll let y'all know how it goes. :gimme5:
    meanstreak likes this.
  2. Jmm14534

    Jmm14534 .270 WIN Supporter

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    349
    I’ve always had good experiences with Mossberg service. It may take awhile but it comes back fixed. Good luck!
    meanstreak likes this.
  3. usnret

    usnret .22LR

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    11
    Just heard from Mossberg(7 weeks in) and they are replacing the barrel..good news..
  4. usnret

    usnret .22LR

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    11
    Update-Got it yesterday..and the sights are straight-Hooray...Only oddball thing..shipped FedEx..Sig and ID required...BUT driver just left it against wall on front stoop. I had status updates via text so I knew it was there BUT....
    meanstreak and old mossy like this.
  5. Jmm14534

    Jmm14534 .270 WIN Supporter

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    349
    Now all you need is ammo!
    Last edited: Feb 6, 2021
    meanstreak likes this.
  6. meanstreak

    meanstreak .30-06 Supporter "Philanthropist"

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    4,002
    Glad Mossberg took care of you. The FedEx delivery leaves a lot to be desired.
  7. Bobster

    Bobster .30-06 Supporter

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    We have a FedEx Home driver that has been leaving packages in the bushes. There is no dog and a decent size overhang next to the door he can leave it at. I catch him one day and I'm like "WTF!?!" Barely understood what I was saying... :rolleyes:
    meanstreak likes this.
  8. usnret

    usnret .22LR

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    11
    Actually have plenty..I'm lucky enough to have a son who trundles around various places regularly(Cabela's, Murdocs, Sportsman's Warehouse, Bass Pro, Jax) and haven't really had any problem..9mm, 38Spec, 223, 22LR, even found some .380....Not a lot and not everything at every place but it 'seems' to be loosening up some.
    meanstreak likes this.
  9. Scoop

    Scoop .30-06

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    2,227
    @Bobster and @usnret
    Call or write FedEx. They want to know what is going on with their service to us.

    (800) 463-3339 <-- Customer Support
    Contact Us | FedEx Office <-- LINK

    I'd like to know how they respond.
    meanstreak likes this.
  10. usnret

    usnret .22LR

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    11
    During the Covid-era follies, I get a LOT delivered..very safe neighborhood BUT..not sure I want to piss off the driver..and I'll be getting my packages on the roof, if I get them at all.
    meanstreak likes this.

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